You can follow the instructions and then click on ‘Retry’. There will be a detailed description at the bottom of the user interface that tells you how to resolve the problem. If there is an error detected, then the HP Print and Scan Doctor will tell you which part of the process is causing the issue by marking the step in red with an ‘X’. You can perform a test scan to make sure that the devices are connected. Additionally, HP Doctor checks that the ‘Windows WIA Scan’, ‘HP Twain Scan’, ‘Registry’, and ‘HP Scan’ are functioning properly. There are similar stages examined for the scanner. If the printer does not display any disruptions, then you can print a test page to verify that the connection works.

The system scans the ‘Recommended Updates’, ‘Print Spooler’, ‘Driver Check’, ‘Device Status’, ‘Device Manager’, ‘Device Online’, ‘Print Queue’, ‘Port Match’, and ‘Device Conflicts’ for the printer. A green checkmark will be next to the conditions that are okay, and a red ‘X’ will be beside the steps that triggered an error. There will be a list of points that the app will check. The application first examines the printer and then the scanner to fix issues. The developer does not provide a list of officially supported devices, so you will have to check for compatibility yourself.The diagnostic tool searches for connected products, communicates with the selected device, identifies issues, and fixes problems. HP Print and Scan Doctor does not work with all models of HP scanners and printers. By the way, in the case of network devices, the program may require additional diagnostics, which will detect 'conflicts' with the firewall and other similar software. Network printers and scanners are also supported, and their current status is indicated as 'offline'. If several supported devices are connected to the computer, the user will have to specify to HP Print and Scan Doctor the one that does not work correctly. If you have connected a printer or scanner to your computer, but it is not recognized, you should first use this program. If the problem is related to the lack of the right software, a network connection will be required to solve the problem. If HP Print and Scan Doctor detects any software or hardware malfunctions, it makes a list of the problems found and marks those that can be corrected by pressing a single key.

For example, diagnostics of devices is performed automatically.

It works with many models of printers and scanners, and most of the operations performed by the program are automated and do not require user intervention. HP Print and Scan Doctor is a program that allows you to quickly and easily fix problems associated with printing, scanning and connecting external peripherals from HP.

Hp print and scan doctor for windows